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Amobant LLC
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Refund policy

Amobant is the retail brand operated by Amobant LLC, based in Fort Wayne, Indiana.

Return Eligibility

Amobant accepts eligible returns initiated within 30 days of delivery or local pickup.

To qualify for a return, the item must:

  • Be unused and in its original condition.
  • Include all original packaging, accessories, manuals, and documentation.
  • Be accompanied by proof of purchase.

Items showing signs of use, damage occurring after delivery or pickup, missing components, or otherwise not meeting these conditions may not qualify for a refund.

Free Returns

Amobant offers Free Returns on eligible items returned from the 48 contiguous United States and the District of Columbia (Washington, DC).

Customers returning items from Alaska, Hawaii, U.S. territories, APO/FPO/DPO military addresses, and other non-contiguous U.S. destinations are responsible for return shipping costs.

If Amobant LLC confirms that an item was damaged in transit, defective, incorrectly fulfilled, or affected by another fulfillment error attributable to Amobant LLC, we will cover the applicable return shipping cost regardless of the U.S. destination from which the eligible return is made.

Return Process

To initiate a return, please contact Amobant Customer Support before returning the item.

Email: mahonsi@amobant.com
Phone: 888-625-6627 (Toll-free)

Please provide your order number and reason for the return. If the item is damaged, defective, or incorrect, please also provide a description of the issue and photographs or other information reasonably necessary to help us evaluate the return.

Once the return request has been reviewed, Amobant will provide the appropriate return instructions. For returns eligible for Free Returns, we will provide a prepaid return shipping label. For other shipped returns, the customer is responsible for return shipping costs.

Please do not return an item before receiving return instructions. Unauthorized returns or items returned contrary to the provided instructions may experience processing delays and may not qualify for a refund.

Local Returns

Customers in the Fort Wayne, Indiana area may arrange to return an eligible item directly to our Fort Wayne location instead of shipping it.

Please contact Amobant in advance so that the return can be arranged and a member of our team is available to assist you. Eligible items returned directly to our location do not incur a return shipping charge.

Refunds

Once a returned item has been received and inspected, we will notify you of the status of your refund.

If approved, the refund will be issued to the original method of payment within 5 to 10 business days. The time required for the funds to appear in your account after the refund is issued may vary depending on your bank, credit card issuer, or other financial institution.

If a returned item does not meet the requirements of this policy, we will notify you of the return status.

Expedited Shipping Charges

Charges paid for Expedited Shipping are non-refundable, except where Amobant LLC confirms that an incorrect item was shipped or another fulfillment error attributable to Amobant LLC prevented the order from being delivered as ordered.